ORDER STATUS
Track Your Order
Check your order status in a few easy steps.
Check Your Email for Tracking
You'll receive a tracking link by email as soon as your order ships.
How It Works
Tracking your order takes just three simple steps.
1
Check Your Inbox
As soon as your order ships, we send a confirmation and shipping email containing your tracking information — so keep an eye on your inbox.
2
Click Your Tracking Link
Tap the tracking link in your email and it takes you straight to the carrier's tracking page for real-time updates on your package.
3
Watch It Arrive
Sit back and relax — most orders arrive within 3-5 business days. We'll keep you posted every step of the way until it lands on your doorstep.
Tracking Questions
Answers to the most common questions about tracking your order.
First, check your spam or promotions folder — tracking emails sometimes land there. Orders can also take 1–2 business days to process before shipping and generating a tracking link. If it's still missing after that, reach out to our support team and we'll track it down for you.
Not usually. Carriers sometimes fall behind on scanning packages, so your tracking can appear stalled even while your order is moving through their network. This typically resolves within 1–2 days and your tracking will jump back up to date.
Possibly — but only before your order ships. Contact our support team as soon as possible with your order number and the corrected address. Once a package is handed off to the carrier, we're no longer able to update the delivery address.
We'll make it right. Contact our support team within 48 hours of delivery and include a few photos of the damage. We'll arrange a replacement or a full refund — whichever you prefer — as quickly as possible.
Still Need Help?
We're here for anything tracking-related — reach out anytime.