Frequently Asked Questions
Everything you need to know about our products, orders, and shipping.
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), plus Shop Pay, Apple Pay, and Google Pay for a faster, one-tap checkout. Every transaction is encrypted and processed securely.
Orders are processed within 1 business day. Shipping typically takes 3–12 business days depending on your location. You'll receive a confirmation email with tracking as soon as your order ships.
Absolutely. We offer a 30-day return and exchange window on all orders. Items must be unused, in their original condition, and returned with the original packaging. Just reach out to our support team and we'll get you a return label and set up your refund or swap.
Every product page includes a detailed size and spec guide with exact measurements, weight, and resistance levels so you can pick the best fit for your body and goals. If you're still unsure, message our team with your measurements and we'll recommend the right option.
Once your order ships, we'll email you a tracking number and a link to follow your package every step of the way. You can also check status anytime on our Track Order page using your order details.
Still Have Questions?
Our support team is happy to help with anything else you need.